Graftline
Answering calls for UK trades right now

Never miss a job again.

Every call you can't answer is a job your competitor gets. Graftline picks up in two rings, sounds like a proper receptionist, books the work in, and sends you the details on WhatsApp.

Start 7-day free trialSee how it works →

£79.99/month after the trial · Cancel anytime in one click · No contract

GL
Graftline
your receptionist · online
New job enquiry
Sarah M · Leyton E10
Leaking radiator valve, water dripping onto laminate floor. Home all day Thursday.
Quoted: £120 call-out inc. first hour14:32
Urgent — rang you
Dave P · Walthamstow E17
No hot water or heating, elderly parent in the house. Wants someone today — said you'd call back within the hour.15:07
Booked in
Priya K · Chingford E4
Bathroom tap replacement. Booked for Thursday 9–11am, she'll leave a key with the neighbour at no. 42.16:44
Built for UK tradesAnswers 24/7, bank holidays includedNatural UK voice — not a robot scriptKeep the number on your van
How it works

You keep grafting. We keep answering.

No new apps to learn, no call centre abroad. Just a divert on your phone and jobs landing on WhatsApp.

  1. 1

    Your phone rings out

    You're up a ladder, under a boiler, or driving. The call diverts to Graftline instead of voicemail — where most callers hang up and ring the next name on Google.

  2. 2

    We answer like your office would

    A natural UK voice picks up in two rings, finds out what the job is, and asks the questions you'd ask — access, urgency, postcode, the lot.

  3. 3

    The job lands on your phone

    Full details on WhatsApp before the customer's hung up: who, what, where, and what you'd charge. Ring back when it suits you.

The real cost

Missed calls aren't free. They're just invisible.

You don't see the job you lost — your competitor does. Drag the slider to your actual week.

14 calls/week20

Roughly walking to competitors

£1,091/mo

Based on a conservative £180 average job value and roughly 1 in 3 missed calls turning into work when someone actually answers. Graftline costs £79.99/month — most tradespeople cover it with a single call.

Simple pricing

One plan. Everything in.

  • Knows your jobs and your prices — quotes fixed-price work on the spot
  • Spots real emergencies and rings you straight away
  • Gas smell? Caller gets the National Gas Emergency line first. Always.
  • Job details by WhatsApp plus a simple dashboard
  • 180 minutes of answered calls a month — about 60–90 calls

Graftline

£79.99/month

7-day free trial. Card required, cancel anytime in one click.

Start 7-day free trial
  • Answers in 2 rings, 24/7
  • No contract, no notice period
  • Set up in under 10 minutes
💡 One missed emergency call-out pays for the month. Top-ups are opt-in only — we never auto-charge you for overage.

Don't take our word for it — ring it.

Our demo line goes live the moment the UK number clears regulatory approval — days away. Start the free trial now and we'll text you the second it's ready to ring.

Demo line — coming this week
No new number needed

Works with the number that's on your van.

You just set your phone to divert when you don't pick up — takes two minutes. We show you exactly how, and we test it with you before it goes live.

EEO2VodafoneThree+ all UK networks
Keep your own numberThe one on your van, your cards, and your Google listing
Two-minute setupOne divert code, we walk you through it
Tested before it goes liveWe ring it with you so you know it's working
“We didn't build another ‘AI-powered communication platform.’ We built the thing a good office manager would do — answer the phone properly, ask the right questions, and get you the job.”
GL
The Graftline teamUK-based — we'd rather earn your trust with a working demo line than a wall of logos
Questions

Straight answers, no small print.

It sounds like a calm, professional UK receptionist — not a robot menu. Every call opens with a brief recording disclosure (it's the law), then it's a normal conversation: what's the job, where, how urgent. Ring the demo line on the homepage and judge for yourself before you sign up.
That's the one thing we never leave to chance. Any mention of a gas smell gets the National Gas Emergency line (0800 111 999) read out immediately, before anything else — hard-coded, first priority, every single call. Everything else (burst pipe, no heat, lockout) triggers an instant SMS and call-patch attempt to you.
No. You keep the number on your van, your invoices, your Google listing. You just set your phone to divert to your Graftline number when you don't answer — takes about two minutes, and we walk you through the exact codes for EE, O2, Vodafone and Three, then test it live with you.
You get a heads-up on WhatsApp at 75%, 90% and 100% of your included 180 minutes. Callers are never cut off — past the cap, Graftline switches to a faster message-only mode: still triages gas safety, still takes the name, number and job in about 30 seconds. You can top up 60 minutes for £10 any time, but we never auto-bill you for it — that's your call, always.
One click in your dashboard, no phone call, no retention script, no notice period. Cancel mid-trial and you're never charged. We'd rather earn your business every month than lock you into a contract.
Calls are handled under UK data protection law, with a recording disclosure on every call. Caller numbers are hashed everywhere except the specific job record you need to call someone back. We don't sell data, and never will — you can request a full export or deletion at any time.
Ready when you are

Stop losing jobs to voicemail.

Set up in under ten minutes. Free for 7 days. Cancel in one click if it's not for you.

Start 7-day free trial